DIVINECOD3
Customer care

Return Request

Tell us what happened and we’ll reply by email within 2 business days. Please don’t send anything back until we give you return instructions.

Website orders

All sales are final, except damaged, defective or wrong items reported within 7 days of delivery. See our Return Policy.

TikTok Shop orders

Also start your request in the TikTok app. This form helps us review your order, but it doesn’t replace TikTok’s return process or change your TikTok rights.

Your details
Your order
Where did you order? (required)
What happened
Item condition (required)
Photos
Up to 5 files, 50 MB each.
Show the label on your package.