01Information we collect
Information you give us: your name, email address, phone number, shipping and billing address, order details and size choices, messages you send us, gift card recipient details, and your rewards or email signup details.
Payment information: card payments are handled by our payment processors. We do not receive or store your full card number.
Information collected automatically: your device and browser type, IP address, general location, pages you view, items you add to your bag, and the site that referred you. This is collected through cookies and similar technologies.
Information from others: payment processors (for example to confirm payment and prevent fraud), shipping carriers (tracking updates), and social media platforms if you interact with us there.
02How we use your information
- To process, make, ship and track your orders
- To send order confirmations, shipping updates and customer service replies
- To run gift cards, rewards and early access
- To send marketing emails or texts if you have opted in
- To understand how our site is used and improve it
- To prevent fraud and keep our site secure
- To meet our legal, tax and accounting obligations
Recent purchase notices: our site may show a short notice about a recent order using only the buyer’s first name, city and state, and the item bought. We never show last names, street addresses, email addresses or order amounts. To keep your orders out of these notices, email contact@divinecod3.com.
03Emails and text messages
We only send marketing emails or texts if you sign up or opt in. You can unsubscribe at any time using the link in any email, or by replying STOP to any text. Message frequency varies and message and data rates may apply. Agreeing to marketing messages is never required to buy from us. We never share your phone number with others for their own marketing. You will still receive order and shipping messages after you unsubscribe from marketing.
04How we share information
We share personal information only as needed to run our business:
- Service providers: our website, store and checkout platform (Wix), payment processors, the production and fulfillment partners who make and ship your items, shipping carriers, and email and analytics providers. They may use your information only to provide services to us.
- Legal reasons: when required by law, or to protect our rights, our customers or others.
- Business transfers: if our business is sold or merged, customer information may transfer to the new owner under this policy.
We do not sell your personal information for money.
05Cookies
We use cookies that are needed for the site to work (such as keeping items in your bag and completing checkout), and cookies that help us understand site traffic and, where used, measure our advertising. You can block or delete cookies in your browser settings, but parts of the site, like the bag and checkout, may stop working. We honor Global Privacy Control browser signals where the law requires it.
06Your choices and rights
Depending on where you live (for example California, Colorado, Connecticut, Virginia, Texas and other states), you may have the right to know what personal information we have about you, get a copy of it, correct it, delete it, and opt out of targeted advertising or the “sale” or “sharing” of your information.
To make a request, email contact@divinecod3.com with “Privacy Request” in the subject line. We will verify your identity and respond within 45 days. You may use an authorized agent. We will not treat you differently for using your privacy rights.
07Children’s privacy
Our site is meant for adults. We sell kids’ clothing for purchase by parents and guardians. Our site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
08Security and how long we keep information
We use reasonable safeguards to protect your information, but no website or system is completely secure. We keep order records as long as needed for tax, accounting and legal purposes (generally up to 7 years), and marketing information until you unsubscribe or ask us to delete it.
09Links to other sites
Our site may link to other websites, such as social media. We are not responsible for their privacy practices.
10Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Continuing to use our site after a change means you accept the updated policy.
11Contact us
Divine Cod3 LLC · Atlanta, Georgia
Email: contact@divinecod3.com
Phone: 404.934.9042